Analyzing the Mediating Effect of Organizational Citizenship Behavior on the Relationship between HRM Practices and Intellectual Capital in Educational Settings in Pakistan

Abstract

Human resource management practices are receiving increasing attention in both public and private institutions. Organizations must implement these practices to promote organizational citizenship behavior among staff. These practices create a culture that values and understands OCB, which is beneficial for the development of intellectual capital in schools. The present study examines the relationship between human resource management practices, organizational citizenship behavior, and intellectual capital in schools, using the resource-based view theory. This is a quantitative study, and data were collected through a closed-ended questionnaire consisting of 66 items. An online Google form was used for data collection due to the COVID-19 pandemic and school closures in targeted districts. 248 out of 410 respondents participated in the study. The data were analyzed using SPSS-22 and the results showed that all three variables (HRMP, OCB, and IC) are positively correlated with each other. However, OCB partially mediates the relationship between HRMP and IC. These findings provide valuable insights for educational managers, school principals, and policymakers to improve the education system in Pakistan.