Managing Diversity Through Leadership and Emotional Intelligence in the Banking Sector of Pakistan: A Moderating Role of Organizational Culture


  • Burhan Sami DHA Suffa University, Karachi, Pakistan
  • Ahmed Saeed Minhas DHA Suffa University, Karachi, Pakistan
  • Usman Ahmad DHA Suffa University, Karachi, Pakistan
  • Kashif Akram Islamia University Bahawalpur, Pakistan



Leadership Styles, Emotional Intelligence, Diversity, Organizational Culture, PLS-SEM


The moderation effect of organizational culture has also been examined. The quantitative approach has been used in data collection, and 182 sample responses have been gathered from the banking industry employees of Pakistan. The data has been analyzed by employing PLS-SEM. The results have shown that transformational and transactional leadership positively and insignificant affect workplace diversity. However, emotional intelligence has a positive and significant effect on workplace diversity. Besides, organizational culture has a positive and significant moderation effect between transactional leadership and workplace diversity. The organizational culture has a negative but insignificant moderation effect between transformational leadership and workplace diversity. The organizational culture has a negative but insignificant moderation effect between emotional intelligence and diversity. Managers are recommended to ensure transparency when identifying roles and expectations of the task amongst employees. Secondly, establish reward systems upon effective outcomes. Thirdly, state the punishments with utmost clarity.

Author Biographies

Burhan Sami, DHA Suffa University, Karachi, Pakistan

PhD Scholar, Management Science Department

Ahmed Saeed Minhas, DHA Suffa University, Karachi, Pakistan

Pro-Vice Chancellor, Management Science Department

Usman Ahmad, DHA Suffa University, Karachi, Pakistan

Assistant Professor, Management Science Department

Kashif Akram, Islamia University Bahawalpur, Pakistan

Assistant Professor, Department of Leadership and Business Management, IBMAS


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How to Cite

Sami, B. ., Minhas, A. S. ., Ahmad, U. ., & Akram, K. . (2021). Managing Diversity Through Leadership and Emotional Intelligence in the Banking Sector of Pakistan: A Moderating Role of Organizational Culture. IRASD Journal of Management, 3(3), 268–284.